IT Admin - Delhi, India - Serigor Inc.
Description
We are seeking a highly skilled and motivated individual to join our team as an ITAdmin cum Operations Manager. In this role, you will be responsible for providing
technical support and overseeing various operational tasks to ensure smooth
functioning of our organization's IT infrastructure and day-to-day operations. You will
be the go-to person for IT-related issues and will play a key role in maintaining the
efficiency and productivity of our systems.
Responsibilities:1. Helpdesk/Technical Support**:
- Provide firstlevel support for Windows OS, MAC, Google Workspace,
- Troubleshoot hardware and software issues, resolve technical
- Assist with the setup, configuration, and maintenance of desktops,
2.
Networking Support:
- Assist with basic configuration and troubleshooting of routers,
- Assist in setting up LAN/WAN connections, ensuring proper
- Collaborate with network service providers to maintain a reliable and
3.
Systems Monitoring and Auditing:
- Implement and manage systems for employee time tracking,
- Conduct regular audits of IT systems, ensuring compliance with
- Evaluate and recommend new systems and software solutions to
- Coordinate software migrations, data migrations, and provide support
4.
Operations Management:
- Oversee the delivery and setup of new laptops for employees, ensuring
- Manage office landline services, including responding to inquiries,
- Handle physical mail and courier services, ensuring timely delivery and
Requirements:
- Bachelor's degree in information technology, Computer Science, or a related
- Proven experience in IT support and operations management.
- Strong knowledge of Windows OS, MAC, Google Workspace, Office 365, and
- Familiarity with basic networking concepts, routers, switches, and LAN/WAN
- Excellent problemsolving skills and ability to handle technical issues
- Strong organizational and multitasking abilities, with attention to detail.
- Good communication and interpersonal skills, with the ability to effectively
- Ability to adapt to changing technologies and prioritize tasks in a fastpaced
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