F&b Supervisor - Bengaluru, India - Columbia Pacific Communities Pvt. Ltd
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1 month ago
Description
General
- Is directly responsible for the day to day key processes in his/her area of work
- Where applicable, acts as shift leader, leads and motivates colleagues by example and promotes teamwork
- Assumes training responsibilities when required; demonstrate a high degree of standards awareness
- Actively offers operational, employee and customer (internal and external) related feedback to management
- Displays warmth, care, and genuine enthusiasm when dealing with guests and Residents.
- Live the golden rule
Departmental
- Ensures the work area is ready for the service with pre and post service checks completed, staffs immaculately groomed and aware of daily specials and promotional offers
- Performs and supervises food and beverage service tasks in accordance with hotel standards, is actively involved in guest's service and highly visible
- Is thoroughly familiar with the wines and the menu items and able to compose and recommend menu progression and wine pairing, drives upselling program
- Provides genuine hospitality and recognition, engages in the guest interactions in a sensitive and appropriate manner, creates personalized experiences, is seen as actively developing a network of regular guests
- Takes ownership of guests/REsidents concerns and requests and acts decisively to ensure guest satisfaction when glitch occurs
- He/ She is directly responsible for KOT/Tickets during audits
- He/ She should always maintain hygiene in their respective area and should pass the Hygiene audit like PWT, HACCP
- Conducts daily briefings in the absence of management; assigns shift and duties to junior colleagues; Inspects and ensures the work area is in good physical repair; reports defects and ensures timely rectification.
Salary:
₹15, ₹25,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Speak with the employer
Expected Start Date: 22/06/2023
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