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    Assistant Manager Guest Relation - Kochi, India - Hyatt Corporation

    Hyatt Corporation
    Hyatt Corporation Kochi, India

    2 weeks ago

    Default job background
    Full time
    Description

    Assistant Manager Guest Relation

    Grand Hyatt IN - KL - KochiAdministrativeEntry Level ManagerFull-timeReq ID: KOC000619Local

    Summary

    As an Assistant Manager of Guest Relations, your primary responsibility is to ensure exceptional customer service and satisfaction for guests or clients. As the Assistant Manager of Guest Relations, you will be responsible for assisting in managing all aspects of guest services and ensuring an exceptional experience for our guests. You will work closely with the Guest Relations Manager to oversee the daily operations of the department, handle guest inquiries and concerns, and maintain high standards of service delivery. Your role will involve training and supervising guest relations staff, implementing policies and procedures, and collaborating with other departments to ensure seamless guest experiences.

    Qualifications

    Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. · Well developed communication and customer relations skills.

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