Applications Support - Bengaluru, India - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.
JPMorgan Chase Bank, N.A.
Verified Company
Bengaluru, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
**Work you will do

  • Ensure user visible uptime and quality, providing operational and development expertise in making our systems have proactive monitoring, fail rarely and automatically fix when they do fail
  • Minimize manual involvement by driving solutions, automation and implementing continuous improvements that creates an operating environment, including development & configuration for dynamic monitoring, alerting & recovery
  • Own daytoday health, uptime, monitoring, reliability of services & server infrastructure, performance improvements, change management and capacity management of the services supported
  • Build strong relationship & Engage in with the development team throughout the life cycle to help build for reliability
  • Identify and/or analyze patterns of incidents/problem, conduct flawless postmortems, develop permanent remediation plans, implement automation to prevent future incidents from reoccurring again
  • Facilitate maximum speed of delivery by objectively binding to disruptions of the service
  • Practice Agile and Scrum methodologies

Work Location:
Hyderabad, Bangalore

Shift Timings: 5-2/1-10 (IST)

Supporting over weekend will be rotational ( once a month, will be compensated with week day offs )

**Qualification

  • Strong platform skills (Linux, UNIX and Windows)
  • Strong experience with Automation and Configuration tools like Ansible, Puppet, Chef
  • Experience with scripting languages (e.g. PowerShell, BASH etc.) to automate tasks and manipulate data
  • Experience with one or more general purpose programming languages (e.g. Python, Java)
  • Experience with Jenkins, GIT and CI/CD pipelines
  • Experience with Enterprise Databases (e.g. Oracle)
  • Ability to write Advanced SQL Queries with tools like SQL Developer
  • Experience with Agile and Scrum practices
  • Understanding of concepts and principles behind DevOps and SRE
  • Proven ability to understand and troubleshoot complex problems under pressure
  • Passionate for making things better and driving action with sense of urgency
  • Proven ability to work in a demanding, fast paced environment and handle multiple, competing priorities at one time
  • Good to have knowledge of Cloud Engineering. Understanding of private cloud principles and exposure to public cloud offerings such as AWS, Azure, Google cloud or similar technology is preferred
Our CTC Production Support Organization is filled with innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and cost-effective approach to deliver a wide variety of high-quality products and services. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.


JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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