Telesales Executive - Lucknow, India - Jithvar Consultancy Services Pvt. Ltd.

Jithvar Consultancy Services Pvt. Ltd.

Verified Company

Lucknow, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Summary:

We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets.

The telesales executive's responsibilities include cross-selling or up-selling our products and services where possible, receiving incoming telephone calls, assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.

You should be persuasive and able to work in a high-pressure environment.

Telesales executives should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.

Responsibilities:

Contact potential customers via phone to promote and sell our products or services
Doing a demonstration of the product.
Deliver scripted sales pitches to customers and answer their questions about products or services
Explain the features, advantages, and benefits of our products or services to customers
Maintain a database of customer information and sales activities
Follow up with customers to ensure their satisfaction with our products or services
Handle customer complaints or objections in a professional and courteous manner
Attend training sessions to improve knowledge and performance
Work closely with the sales team to identify opportunities to upsell or crosssell products or services
Collaborate with other departments to ensure a smooth and efficient sales process
Report daily, weekly and monthly sales activities to the sales manager

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Requirements:

Proven experience as a telesales executive or similar sales/customer service role
Excellent communication skills, both verbal and written
Strong persuasion and negotiation skills
Ability to work in a fastpaced environment and meet sales targets
Strong organizational and time management skills
Ability to work well in a team environment
Proficient in using computer software such as MS Office, CRM software, etc.
High school diploma or equivalent; Bachelor's degree in business administration or a related field is a plus.

Experience
Experience is preferred but freshers can also apply.

CTC Offering
1.20 LPA To 1.50 LPA.

Job Type and Location
The Job will be the Morning shift and an in-office job at the head office in Lucknow.

Language
Hindi and English fluency is a must.

Salary:
₹10, ₹15,000.00 per month

Schedule: