Group Services-gg4-manager - Pune, India - Expleo
Description
Overview:
About Us:
Expleo is a trusted partner for end-to-end, integrated engineering, quality services and
management consulting for digital transformation. We help businesses harness unrelenting
technological change to successfully deliver innovations that will help them gain a competitive
advantage and improve the everyday lives of people around the globe. We operate in over 30
countries.
Title:
Business Process Analyst - Assistant Manager
Location:
Int'l Finance Center of Excellence (CoE), Pune
Reporting:
Matrix between Finance & IT
Role:
O2C cluster Manager
Date: 22nd Nov 2023
As a Business Process Analyst Manager, you will manage the O2C Team and work with
- business stakeholders (Accounting, FP&A, Controlling, Tax, Treasury, etc.) to gather,
analyze, communicate, and validate requirements for changes and the implementation
of new ERP Unit 4 at Expleo.
- IT teams to understand standard solution capabilities, bridge the functional need with
business need, global standardization, and software capability adherence.
- Your team of business analysts that are the daytoday contact with all our businesses
Roles & Responsibilities
During Implementation of ERP:
- Lead structured meetings and use collaborative workshops to capture requirements and
- Assess processes; identify the current and future business processes
- Elicit what is behind and underneath stated requirements rather than just collecting and
- Design functionally the core model solution based on business inputs
- Ensure the proposed solutions fit into the global strategy and core model
- Define and execute tests scenarios related to the function built
- Perform validations and testing of system changes and implementation
- Deliver recommendations and reports to stakeholders
- Report progress/risk / issues/alert on the project to the project manager
- Capitalize knowledge and documentation by delivering elements of systems design, data
- Facilitate communication between internal project team and vendor
- Prioritize topics and manage the backlog of the team
root cause analysis, issue resolution, testing, and change management)
- Act as a trusted counterpart on O2C functional issues within the global finance community
- Perform enduser training and support
- Review and challenge existing processes and documentation and ensure continuous process
executing optimal processes.
- Ensure the quality and effectiveness of the maintenance (user support and training, incident
- Collaboration with local businesses, Corporate BPOs and IT center of competency is strongly
- Strong knowledge on O2C, Interco, Invoicing is plus
- Manage O2C ERP team members directly under you, developing their skills and capabilities
etc departments in which the business analysts will be allocated hierarchically (matrix
management).
- Strong liaise with Corp BPOs, business management, and IT management
- CA / CMA / MBA (Finance) with 8 to 10 years of experience in ERP implementation & support with IT
- Profound knowledge of Finance & Business Finance / Controlling processes, core HR and
- Broad & proven experience in ERP projects, operations, and team management
- Excellent knowledge of ERP systems (e.g., Unit4, SAP) and associated business processes
- Knowledge of IT interfaces and data management
- Analytical thinking and problem solving
- Able to convey technical concepts to nontechnical partners
- Experience in a multinational and multicultural environment
- Experience in matrix organization functional leadership
- Excellent internal customer service, team building, and leadership skills
- Strong organizational skills, the ability to perform under pressure, and management
- Capable of producing highquality written documentation, and communications materials
- Interpersonal skills
- Fluent in English
- French is a help
- Required to work in European shift (12 PM to 9 PM IST)
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