Telugu Voice Process Executive - Coimbatore, Tamil Nadu, India - Aceedutech
2 weeks ago
Description
Job Title:
Telugu Voice Process Executive
Location:
Tatabad, Gandhipuram.
Job Description:
Qualification:
Bachelor's degree
Experience:
Fresher/ Experience
Key Responsibilities:
- Handle inbound and outbound calls in Telugu to assist customers with inquiries, resolve issues, and provide product or service information.
- Maintain accurate and detailed records of customer interactions in the system.
- Adhere to company guidelines and scripts to ensure consistent and professional communication.
- Collaborate with team members to optimize processes and enhance customer satisfaction.
- Uphold data privacy and security protocols in accordance with company policies.
- Meet performance targets and strive for continuous improvement in service delivery.
Requirements:
- Fluent in Telugu with excellent verbal communication skills.
- Prior experience in a customer service or voice process role is added advantage, freshers also can apply.
- Strong interpersonal skills and the ability to build rapport with customers.
- Basic computer proficiency and familiarity with voice communication tools.
- Ability to multitask and prioritize tasks effectively.
- Willingness to work flexible hours, including evenings and weekends, as needed.
Benefits:
- Competitive salary package of 15,000 per month, plus incentives based on performance.
- Opportunities for career growth and advancement within the company.
- Comprehensive training and ongoing support to enhance skills and performance.
Job Types:
Full-time, Permanent, Fresher
Salary:
₹15,000.00 per month
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
Work Location:
In person
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