Fraud Process Monitoring vk22936 - Gurgaon, India - V-Konnect Associates
Description
Reference Code:
- VK22936
- Job Title:
Fraud Process Monitoring
- Category:
- Job Description:
- Role Summary/Purpose
- Wing to wing review and closure of the identified decision gaps and observations while auditing/monitoring fraud prevention processes. Ensuring rectification of the errors highlighted through rigorous follow up within TAT. Conducting process training for the specific fraud prevention processes such as Screening, Sampling & Hunter. Analyze, identify and share the insight of the different fraud trends and modus operandi.
Position Responsibilities:
- Responsible for identifying and setting up rigorous control mechanisms in Screening, Sampling & Hunter review processes to ensure that various process gaps are highlighted/ fixed and processes are run efficiently
- Wing to wing tracking and closure of the identified gaps and observations while monitoring and ensuring rectifying of the errors highlighted through rigorous follow up within TAT
- Ensure process adherence with respect to SLA related to the vertical and ensure that data is timely and accurately reported.
- Ensures compliance with established internal control procedures by examining records, reports, operating practices, and documentation
- Maintenance of Operating rhythm of monthly dashboard/ reports & MIS on Fraud Prevention key performance metrics
- Monitoring & evaluating processes & calls in FRM basis detailed data analysis and exceptions identified through data
- Key Skills:
- Extensive knowledge of Fraud Prevention processes such as Screening, Sampling & Hunter
- Demonstrated Excellent verbal, written and presentation skills
- Aptitude to respond to challenging and ambiguous environment
- Strong listening and mediating skills with problem solving ability.
- Ability to synergies capabilities across functions to achieve common goals
- Location:
- Gurgaon
- Required Experience:
- 38 yrs
- Positions:
- 1
- Contact Person:
- Mamta Chauhan
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