Sales & Service Associate (Voice Process) - Gurgaon, India - ads247365indiapvtltd
ads247365indiapvtltd
Gurgaon, India
Verified Company
2 weeks ago
Description
Explain guarantee and cancellation policies to customers.- Describe room accommodations and benefit feature sale amenities to guests.
- Inform guests of rules and regulations regarding qualifying rates (e.g., government and special corporate rates and discounts).
- Input and access data in reservation system by entering correct information into proper fields.
- Responsible primarily for NTF (nonluxury) brands, ARSO/SRS, passkey reservations, Hotel Reservation Services (China).
- Dedicate or Key Accounts.
- Process relocations due to deactivation.
- Service Loyalty member accounts including loyalty account services, missing stays, customer care services, password unlocks and resets.
- Understand Case Management essentials.
Salary:
₹181, ₹352,984.16 per year
Schedule:
- Day shift
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
Speak with the employer
Expected Start Date: 20/05/2023