Escalation manager - Noida

We are hiring a Resolution/Escalation Manager to lead escalations, drive RCA, and work closely with Customer Support & Operations to ensure seamless issue closure. The role requires strong analytical skills, stakeholder management, and a customer-first mindset. · Own and manage e ...

We are hiring a Resolution/Escalation Manager to lead escalations, drive RCA, and work closely with Customer Support & Operations to ensure seamless issue closure. · The role requires strong analytical skills, stakeholder management, and a customer-first mindset. · ...

The Escalation Manager will manage and drive customer support and services engineering teams delivering Care Software Services. · Manage team capability, resource planning, and people development. · Ensure effective delivery of services such as case handling, emergency support, a ...

+We are hiring a Resolution/Escalation Manager to lead escalations, drive RCA, and work closely with Customer Support & Operations to ensure seamless issue closure. · ...

The Ethics Compliance team is responsible for building, implementing, · sustaining a strong ethics and integrity framework across the organization.Conduct independent, thorough, and unbiased investigations into employee escalations, · Evaluate investigation findings to assess sev ...

+The Ethics Compliance team is responsible for building, implementing, and sustaining a strong ethics and integrity framework across the organization.The Manager – Employee Escalations will be responsible for managing employee-related escalations while mitigating ethical risks. · ...

The Ethics Compliance team is responsible for building, implementing, · and sustaining a strong ethics and integrity framework across the organization.The Manager – Employee Escalations, Ethics & Compliance will be responsible for · managing and overseeing employee-related escala ...

We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and ...

Handle customer complaints in a timely and professional manner. · Handle and resolve escalated customer complaints · Act as primary point of contact for critical or sensitive customer issues · Maintain accurate documentation of escalations... · ...

The Support Escalation Manager will handle customer recovery and problem resolution with a focus on customer listening, empathy, and meaningful resolution that inspires customer loyalty. · ...

+ Manage sales cycle from lead generation to deal closure + · + Experience in elevators, lifts, construction, or building materials. · ...

Perform 24/7 monitoring of video feeds to ensure continuous oversight. · ...

We are seeking an experienced and proactive Sales and Design Manager to lead and oversee our customer service operations. The ideal candidate will have a proven track record of handling customer escalations, providing effective resolutions, and maintaining positive client relatio ...

Incident Management and Escalation Handling Customer and Vendor Management ServiceNow ITIL ITSM Networking Knowledge Management Resource Management Field support management. · ...

+ Job summary · We are looking for a dedicated professional for our Dispatch & Workforce Operations team. You will be responsible for managing job dispatches, tracking worker assignments and ensuring timely updates and escalations. · ResponsibilitiesWorker Assignment & Dispatch: ...

We are seeking a proactive and detail-oriented Team Leader to manage and oversee the day-to-day operations of the GHRI-FTE Helpdesk for the USCA (United States and Canada) region. · ...

We are looking for a Project Manager with SAP background to manage end-to-end SAP & non-SAP projects. · ...

We are looking for a skilled technical expertise in Wintel & SolarWinds Monitoring Support Engineer who will provide L1 Managed services support. · ...

Build healthy relationships with hotel owners and deliver good hotel ownership and customer experience. · ...

We are seeking a dedicated and proactive Support Manager to lead our Maintenance and Support Team and ensure timely resolution of Client issues. · ...