Service Advisor - Pune, Maharashtra, India - S. R. Prime Solutions
Description
About Us:
We are a leading HR recruiting agency committed to finding exceptional talent for esteemed organizations in the automotive industry.
Presently, we are representing a reputable organization dealing with various ranges of four-wheelers in Chakan, Pune. We are seeking skilled Service Advisors / Body Shop Advisors to join their team.Key Responsibilities:
- Attend to customers and consult with them on their vehicle's service needs
- Provide technical advice and guidance on recommended repairs and maintenance
- Ensure high levels of customer satisfaction and address customer complaints in a timely and effective manner
- Coordinate with technicians and other staff to ensure smooth service operations
- Maintain accurate records of customer interactions and service transactions
- Assist in scheduling appointments and managing service appointments effectively
- Stay updated on the latest automotive technologies and service procedures
Qualifications and Experience:
- ITI/B.Tech/Diploma in Automobile or a related field
- 1 to 2 years of experience in a similar role in the automotive industry, preferably in a dealership
- Strong technical knowledge of automobiles and their systems
- Excellent communication and interpersonal skills
- Customeroriented approach and ability to handle customer inquiries and complaints effectively
- Proficiency in MS Office and automotive service software
Pay:
₹14, ₹20,000.00 per month
Schedule:
- Day shift
Work Location:
In person
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