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    Delivery Manager - Chennai, India - HyrEzy Talent Solutions

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    permanent Technology / Internet
    Description

    Position Description :

    Our client is looking to hire a position of Delivery Manager with expert knowledge of project management and technical specialty who could handle large account(s)


    The key deliverables are:

    • Manage highly complex assignments that involve high degree of risk and that impact the performance of the account/business unit.
    • Ensure profitability of the given account(s).
    • Responsible for account mining to spot and create opportunities for Ivy to further leverage out product offerings building more revenue from the account.
    • Single point of contact for the client.
    • Managing deliveries to ensure excellent client experience.


    • Scope Management

    • Manage scope and ensure any changes to scope are captured and converted to billable CRs as appropriate.
    • Partnering with the client to help them fully leverage Ivy's product for driving maximum business value.
    • Ensure industry best practices and Ivy best practices are implemented in the account(s).
    • Enabling partnerships to integrate solutions with other Ivy products, thirdparty solutions, or thirdparty service providers.
    Profile expectations :


    • Strategic thinker and problem solver with the 'fireinthe belly' to find solutions to complex problems. Strong initiative and followthru.
    • 12+ years of experience and ability to manage complex projects executed across multiple shores and multiple technologies. Experience working with or for Fortune 100 multinationals a plus.
    • Ability to collaborate internally, with third party partners, and customers to deliver the desired solutions to our clients.
    • Ability to understand the client's needs and translate those needs into actionable items that can then be executed on a timely basis Business acumen.
    • Excellent communication skills. Able to engage with all levels of client management.
    • Ability to lead and mentor large team(s).
    • Knowledge of the industry project
    Other Expectations :


    • Should have experience in customer management.
    • Worked on Southeast Asia markets.
    • Experience in managing PM's.
    • Worked on Agile methodology.
    • Understands Program management and good to have certification in program management.
    • Development background preferably .net.
    • Good to have a product or SAAS background.
    )


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