- Service Delivery Leader ensures we achieve Service Quality Improvements including Product Availability, Service Intelligence, Service Operations and Financial and process Goals and metrics as per the CIO Leadership.
- Service Delivery Leader is responsible
- To build a professional relationship with key client staff
- Successful service delivery - SLA achievement and high level of customer satisfaction
- Collaborate with senior management on Application Platform Services Management and growth
- Prepare and present Performance Dashboard Metrics and improvements
- Remove all obstacles to customer satisfaction and / or financial performance
- Must have 12+ Years in Production support management including technical and at least of 5 years leadership experience.
- Must have 6+ years' experience with Windows and Linux-hosted application platform support products.
- Must have experience in IIS, Windows Services, Windows applications & Architecture.
- Must have experience in Oracle, SQL, SSRS, Reporting, IBM HTTP Server, and Apache Tomcat
- Must have experience with Unix/Linux-based applications, including a very good knowledge of Unix/Linux commands.
- Exposure to Password Management, SSL Certificates Management and Vulnerability Remediation,
- Must have experience in Oracle & SQL Server Database
- Must have experience dealing with a large number of ETL Job abend and resolution and processes within SLA.
- This shift requires work between 11 and 10 PM IST IST between Monday through Friday. However, the resource has function responsible for 2 shift and weekend shift deliverables and is expected to oversight on Sunday for change execution
- A range of benefits designed to help support your lifestyle and wellbeing
- A multi-faceted job with a broad spectrum of responsibilities
- An international work environment and a dedicated and innovative team
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Associate Service Delivery Manager-3
3 days ago
Ensono Chennai, Tamil Nadu, India**Primary Responsibilities**: · - Acts as a client advocate and a point of escalations for client service delivery needs. · - Coordinates internally across Ensono with cross-functional teams to ensure the relationship and services levels are achieved. Provides guidance within Ens ...
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Integrated Personnel Services Limited Chennai, IndiaJob Title: Delivery Manager · Team Size: Should have experience of handling large teams · Reporting To: Customer Leader · Preferred Experience Range: At least 8 – 10 years of experience in Operations & Program Mgmt · Job Description · The candidate will be responsible for driving ...
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Delivery Manager
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Growel Softech Pvt. Ltd. Chennai, IndiaJob Description : · Location : Chennai / Bangalore/ Pune · Experience : Years · - Level Manager or Above depending on experience level · - Prior Background Minimum 8+ years of experience working as part of Payments · - Technology solution at an IT company, in the role of Project ...
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4 days ago
Gainwell Technologies Chennai, IndiaSummary · As a Delivery Manager at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a communitys most vulnerable. Connect your passion with purpose, teaming with people w ...
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Delivery Manager
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Gainwell Technologies LLC Chennai, IndiaSummary · We're looking for a high-performing and self-motivated Delivery Manager with strong Healthcare software solution expertize to join our product development team and drive critical initiatives at Gainwell technologies. This role requires close collaboration with engineeri ...
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Delivery Manager
3 days ago
Gainwell Technologies LLC Chennai, IndiaSummary · As a Delivery Manager at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community's most vulnerable. Connect your passion with purpose, teaming with peopl ...
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Delivery Manager
1 day ago
Gainwell Technologies LLC Chennai, IndiaSummary · As a Delivery Manager at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community's most vulnerable. Connect your passion with purpose, teaming with peopl ...
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Delivery Manager
6 days ago
Gainwell Technologies LLC Chennai, IndiaSummary · Your role in our mission · Essential Job Functions · Reviews and conducts technical research, testing, evaluation and documentation of complex hosting/configuration tools and methodologies to ensure that tools are current and functional. · Creates complex application ar ...
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Delivery Manager
2 days ago
HyrEzy Talent Solutions Chennai, India permanentPosition Description : · Our client is looking to hire a position of Delivery Manager with expert knowledge of project management and technical specialty who could handle large account(s). The key deliverables are: · - Manage highly complex assignments that involve high degree of ...
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Program/Delivery Manager
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Thryve Digital Health LLP Chennai, IndiaWe are looking for a Data Program/Delivery Manager for our Chennai/Hyderabad Locations. · Job Description: · Must Have: · 15+ years' experience. Strong communication, problem solving and team management skills. Must have data engineering or analytics background and preferably wit ...
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Project Delivery Manager
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Creencia esearch Chennai, Indiawith minimum 3 to 4 years of experience on project Delivery experience.Experience in IT [Banking / Payments Domain (SWIFT Interface and allied systems required for Cross Border Money Transfer, External Partner Integration)]. · Experience in API Integration (JSON or SOAP). · Knowl ...
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IT Service Delivery Manager
6 days ago
i-Qode Digital Solutions Private Limited Chennai, IndiaJobOverview:Weare seeking an experienced IT Service Delivery Manager to join ourteam. The ideal candidate will have a strong background in ITservice management with a focus on delivering highquality servicesto internal and external stakeholders. The IT Service DeliveryManager wil ...
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Service Delivery Manager
5 days ago
Cognizant Chennai, India Full timeService Delivery Manager · Qualification : · B Sc, M Sc BE, MCA Responsibility : · Stakeholder Management : · Ensure management reports are circulated to the relevant stakeholders as per agreed timelines. · Service Management : · Act as the Single Point of Contact for Delivery ...
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OBDX - Delivery Manager
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Profinch Solutions Chennai, India Full timeHands-on OBDX experience · Good Communication Skills · Good analytical and problem-solving skills. · Minimum 8 yrs of relevant experience in Java enterprise application development and implementation. · Minimum 8 yrs of relevant experience in Oracle PLSQL. · Minimum 8 yrs of ...
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Program Manager/Delivery Lead
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iimjobs Chennai, India Full timeResponsibilities : · - The role is responsible for overall management and implementation of complex and/or larger multifaceted projects, including projects where organisation collaborates with another organization to deliver services and/or projects that span across departmental ...
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Email Delivery and Compliance Manager
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TargetBay Chennai, India Full timeAbout TargetBay: · TargetBay is a fast-growing eCommerce marketing automation SaaS company based out of Chennai and Atlanta. Clients use our products to increase their online sales through our personalized email marketing and reviews technologies. We have over 3,000 eCommerce com ...
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Manager-FinanceGlobal Delivery Center
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Riverforest Connections Private Limited Chennai, IndiaResponsibilities · 1. Responsible for drawing upaccounts of the Company as per applicable regulations and basis INDAS · 2. Providing guidance on FinancialAccounting to the team on an ongoing basis. · 3. Analyzing variation in costs andspend patterns identifying synergies in the n ...
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Data Scientist
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Quality Inspector
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DRÄXLMAIER Group Tamil Nadu, IndiaSystèmes de faisceaux de câbles modernes et intérieurs de véhicules exclusifs: DRAEXLMAIER est synonyme d'innovations automobiles - des produits qui améliorent votre expérience de conduite. Chaque jour, environ collaborateurs à travers le monde coopèrent pour mettre leurs connais ...
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Service Delivery Coordinator
4 days ago
CBTS India Chennai, Tamil Nadu, India**Job Purpose** · The primary role of the Service Delivery Coordinator will be to provide a small number of tasks to a large set of clients. Additionally, the role will support the Service Delivery Managers and Enterprise Service Delivery Managers who will provide mentoring for c ...
Service Delivery Manager - Chennai, India - FIS
Description
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor of Computer EngineeringTravel Percentage :
5 - 10%Service Delivery Manager
Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
Senior Service Delivery Manager
About Team & Product/Project Details:
Leadership position for CIO Platform Services Team in the Global Delivery Organization to provide strong leadership, mentoring and handle a dynamic 24/7/365 production environment within the Global Data Center Operations.
Platform Service Delivery Leader takes complete ownership and accountability of Production Support operations, application Support and provide strong leadership and mentoring to the team members.
Service Delivery Leader ensure our teams provide 24 x 7 application support for assigned production-related platforms. Monitor software applications, systems and hardware in a computer processing environment identifying and resolving problems in a timely manner to meet service levels and standards for the job.
What you will be doing (Shift Time & Key Roles and Responsibilities):
What you Bring:
What We offer You:
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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