Customer Service Executive - Coimbatore, India - Bloombloom Dreambiz P Ltd

Bloombloom Dreambiz P Ltd
Bloombloom Dreambiz P Ltd
Verified Company
Coimbatore, India

4 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Allianz Services

Freshers:


  • Voice Process

Experience : 0 - 5 years


Job Location :
Trivandrum/Thiruvananthapuram


Qualification & Experience
1. 12th Graduate and Above.


  • Good Communication Skills - Verbal & Written
  • Preferring some Knowledge in Windows 7 and 8
  • Should be open to any Shift timings

Role :
Voice / Blended - Other


Department :
Customer Success, Service & Operations


Employment Type :
Full Time, Permanent


Responsibilities:


  • Research and respond to service inquiries via phone calls.
  • Proactively identify issues and recommend creative solutions that produce favorable outcomes for the client, the department, and the company.
  • Assist with escalated customer issues that may include investigation and recovery recommendations.
  • Navigate systems and tools to demonstrate business knowledge to meet customers' needs.
  • Participate in ongoing training programs or onthejob development to further learn the business, products, and customers as appropriate.

Salary:
₹300, ₹500,000.00 per year


Benefits:


  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Life insurance
  • Provident Fund

Schedule:

  • Day shift
  • Night shift

Supplemental pay types:

  • Performance bonus
  • Shift allowance
  • Yearly bonus

Ability to commute/relocate:

  • Chennai,

Tamil Nadu:
Reliably commute or planning to relocate before starting work (required)


Education:


  • Higher Secondary(12th Pass) (preferred)

Language:


  • English (required)

Shift availability:

  • Day Shift (preferred)
  • Night Shift (required)
  • Overnight Shift (required)

Speak with the employer

  • Health insurance
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