Customer Service Officer - Lucknow, India - The Microbe Diagnostic Laboratories Pvt Ltd
2 weeks ago
Description
Cultivating solid relationships with clients through the provision of exceptional after sales service.Creating a positive on boarding experience for new clients.
Identifying ways to overcome clients' initial dislike of company products.
Manages the annual operating and capital budget processes.
Maintaining an accurate record of all existing and potential clients.
Responding to client inquiries in a timely and professional manner.
Training and providing overall guidance to client service employees.
Organizing training seminars to enable clients to fully utilize product features and benefits.
Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.
Job Types:
Full-time, Regular / Permanent
Salary:
₹8, ₹26,778.87 per month
Benefits:
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Lucknow,
Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (required)
Experience:
- total work: 1 year (required)
- Customer service: 1 year (required)
Language:
- English (required)
- Hindi (required)
Speak with the employer
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