Rcu Frm Team Member-ho - Mumbai, India - Kotak Mahindra
Description
Team Member (Reviewer /Analyst) - Digital Fraud monitoring- Detection and prevention of fraud on Mobile banking/Net Banking & UPI trxns thereby reduce the financial losses.
- Optimum use of fraud monitoring system/tools
- Monitoring of transactions & alerts online / real time for fraud detection and prevention.
- Out calling the cardholders on real time for confirmation of transactions & blocking the card instantly.
- Preparation of various MIS which includes updation of daily tracker, collation of monthly MIS, Team activity MIS.
- Act on mails send by branches.
- Graduate with good academics
- Good communication & interaction skills
- Logical and analytical skills
- Knowledge of MS-Office, preference for excel
- Work in shifts for real time transactions monitoring
- Real time out calling on alerted transactions
- Real time Hotlisting of debit card & raising replacement request
- Various MIS preparation
- Daily/Weekly/Monthly
- Mail actioning within TAT
- Coordination with various other department
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