E-commerce Executive - Ghaziabad, India - Manogyam E-Commerce Pvt. Ltd.

Manogyam E-Commerce Pvt. Ltd.

Verified Company

Ghaziabad, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

E-Commerce Executive

The E-Commerce Executive grows the e-commerce business by improving the customer experience, executing customer order fulfilment and maintaining the digital platform.

He/She conducts data analysis to generate datadriven market insights and manages relationships with business partners.
He/She works in a fastpaced digital environment.
He/She ensures smooth operation in the ecommerce business.
He/She must be collaborative and resultsoriented.
He/She must be technologysavvy and able to operate well under pressure.
Product Listing and Price on Ecommerce portal.
Support the ecommerce website developers in adding and reviewing tasks for new feature developments.
Perform daily maintenance and merchandising updates on sites.
Manage and monitor the online product catalog (add/edit products, prices, sales, categorization) through the Content Management System or backend processes.
Collaborate with various departments such as marketing, sales, customer support and operations.
Managing stock availability model wise across set of identified retailers.
Coordinate order processing, delivery and returns of customer orders.
Coordinate with other teams on the execution of brand, marketing and ecommerce activities.
Ensure the fulfilment of customers' orders via store pick of delivery service.
Execute activities driven by data analytics.
Implement preventive and corrective measures of disaster recovery plan.
Implement the customer loyalty programmes.
Implement the ecommerce activities.
Manage a diverse service environment.
Manage the operations for good service.
Manage the service quality and customer satisfaction.
Monitor and maintain proper functionality of the website.
Observe the sales, promotions, marketing and social media activities over digital platforms.
Promote good service performance.
Track and report the business outcome of datadriven insights.