Client Service Operator - Mumbai, India - Deutsche Bank

Deutsche Bank

Verified Company

Mumbai, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Title:
Client Service Analyst, AS

Location:
Mumbai

The position is for a Document Verification Unit (DVU) Manager based out of Mumbai and reporting to the Head, PBC Liability Operations / TL - DVU.

Role Description:

What we'll offer you
As part of our flexible scheme, here are just some of the benefits that you'll enjoy

Best in class leave policy
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above

Your KEY RESPONSIBILITIES:

Ensuring error free and timely reverts to branches w.r.t. documents which are presented for account opening and maintenance
Ensuring error free processing of KYC renewals / post onboarding maintenance related documents
Ensuring timely publication of First Time Not Right reports
Design & Publication of trackers on TAT & Quality parameters
Preparation and dispatch of various Client communications
Tracking of deferrals

Your SKILLS & EXPERIENCE:

Should possess expertise of KYC related guidelines
Should be aware of responsibilities of a bank where KYC documentation is concerned
Should have excellent working knowledge of Excel Good communication & leadership skills

How we'll support you

Training and development to help you excel in your career
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs

About us and our teams
Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation.

We build talented and diverse teams to drive business results and encourage our people to develop to their full potential.

Talk to us about flexible work arrangements and other initiatives we offer.