Office Admin - Tirunelveli, India - CADD CENTRE
Description
Greetings fromCADD CENTRE Tirunelveli New Bus Stand(Hiring Tirunelveli Employees only)
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance.
RESPONSIBILITIES:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention. Planning and standardization of service delivery.
- Possessing excellent product knowledge to enhance customer support.
- Creating a WOW experience for customers
- Monitoring the work of individual representatives and of the team.
- Maintaining a pleasant working environment for your team.
REQUIREMENTS:
- A bachelor's degree in administration or a related field.
- Minimum 1 years of experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of Customer Relationship Management systems.
- Computer skills.
- Managing Social Media Platforms
Job Types:
Full-time, Regular / Permanent, Fresher
Salary:
₹10, ₹15, per year
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Flexible schedule
- Leave encashment
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Tirunelveli, Tamil Nadu
Education:
- Bachelor's (preferred)
Experience:
- Freshers or experienced
Language:
- English (preferred)
Job Types:
Full-time, Permanent, Fresher
Salary:
₹100, ₹150,000.00 per year
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Education:
- Bachelor's (preferred)
Work Location:
In person
Speak with the employer
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