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    IT Operation Specialist for Techdata - Bengaluru, India - Airbus Defence and Space

    Airbus Defence and Space
    Airbus Defence and Space Bengaluru, India

    1 week ago

    Default job background
    Government / Military
    Description

    Must have skills:

    ● Master Degree in Computer Science, Computer Engineering, Information Technology, or relevant field with 5 years of total experience in Information Technology

    ● Capacity to understand technical and operational Systems (SAP, monitoring ...) in order to operationally support the applications

    ● Good Knowledge of ITIL management (incidents, changes, problem solving, root cause analysis ...)

    ● Manage escalation process in case of crisis situation

    ● 5 years Experience in IT development, deliveries and services

    ● Experience in run operations and service-level agreements (SLAs) management

    ● Good communication and collaborative skills and a team-minded attitude

    ● Capacity to understand and learn functional Technical Data Configuration applications

    ● Advanced level of English

    ● Capacity to be proactive to propose solutions

    ● Quick learner who can learn a new technology/skill/application ● Good skills in customer satisfaction

    ● Good hands-on experience in the following technologies :

    o ERP: SAP, (SAP Hana is a plus) o Monitoring: Control-M o System : Linux redhat, Storages o Languages : script, Batch, Root cause analysis & understanding in ABAP o Structured Data: XML

    ● Already experienced working in remote with colleagues based in EU is a plus

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