Customer Care Executive - Bengaluru, Karnataka, India - ESATISFY HR SOLUTIONS

ESATISFY HR SOLUTIONS
ESATISFY HR SOLUTIONS
Verified Company
Bengaluru, Karnataka, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
We are Hiring For Customer Care Executive.


A Customer Care Executive is the first point of contact for clients and consumers who works to ensure that customers are satisfied with the products, and services offered by the organization.

Qualification

  • Should be a Graduate from any field
Experience

  • Freshers and Min 1 year of experience from BPO
Salary
- ₹25,000 CTC (20k in hand) and 3,800 Quarterly Incentives

Shift

  • Day for females till 9 pm/ Rotational for males
Location

  • Rukmani Colony, Shivaji Nagar, Bengaluru, 560042, Karnataka
Roles and Responsibility

  • To resolve issues and queries of customers on call.
Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution

Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary

Follow communication protocols, rules, and policies

Interview mode - Face to Face/ telephonic


Job Types:
Full-time, Permanent


Pay:
₹25,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Rotational shift

Supplemental pay types:

  • Performance bonus
  • Quarterly bonus
  • Shift allowance

Education:


  • Bachelor's (required)

Experience:


  • Customer service: 1 year (preferred)

Language:


  • English (required)
  • Hindi (required)

Ability to Relocate:

  • Bengaluru, Karnataka: Relocate before starting work (required)

Work Location:
In person
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