Receptionist Front Office - Kolkata, West Bengal, India - The Fern residency Kolkata
Description
Responsibilities:
Greeting and Welcoming Visitors:
Warmly welcome and assist visitors, clients, and employees upon their arrival.
Maintain a professional and friendly demeanor at all times.
Answering and Directing Phone Calls:
Manage and route incoming phone calls to the appropriate personnel or department.
Provide information to callers and take messages when necessary.
Managing Front Desk Operations:
Maintain a tidy and organized front desk area.
Manage and distribute incoming and outgoing mail and packages.
Scheduling and Appointments:
Schedule appointments and maintain calendars for meetings or events.
Coordinate conference room bookings and assist with meeting preparations.
Administrative Support:
Assist with various administrative tasks, such as data entry, filing, and document preparation.
Support other departments with clerical duties as needed.
Customer Service:
Address and resolve customer inquiries or direct them to the appropriate person.
Ensure a high level of customer satisfaction through effective communication and assistance.
Will be able to take check-in & check-out of guest.
Technology Skills:
Proficient in using office equipment, including phones, printers, and computers.
Communication Skills:
Excellent verbal and written communication skills.
Ability to communicate professionally with a diverse range of individuals.
Qualifications:
Education:
Hotel Management preferable
Experience:
Previous experience in a similar role or in customer service is preferred.
Familiarity with office procedures and basic administrative tasks.
Interpersonal Skills:
Friendly and approachable demeanor.
Strong interpersonal skills and the ability to work well in a team.
Organizational Skills:
Excellent organizational and multitasking abilities.
Detail-oriented with a focus on accuracy.
Adaptability:
Ability to adapt to changing priorities and work in a dynamic environment.
Salary: 10,000 to 12,000 per-month.
**Contact:
- **
Job Types: Full-time, Permanent, Fresher
Salary:
₹10, ₹12,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Kolkata,
West Bengal:
Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
Speak with the employer
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