Customer Support Executive - Bengaluru, India - JOBZ REVOLUTION
2 weeks ago
Description
Company:
Airtel
Position:
Customer Service Executive - voice process
Location:
Bommanahalli, Garvebhavi
JD
- The primary task of a customer support executive is to handle calls from customers or clients and provide them with a solution to their queries.
- He/She must show the willingness to learn new things every time and then.
- Must discuss every matter with its supervisor or team leader to get any issue sorted
- Giving a resolution to the customers or clients should be the whole and sole responsibility.
- Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
- Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
- Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
Benefits:
- Travel allowance
- Split Off
- Fixed Incentives
Salary:
₹18, ₹20,000.00 per month
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (required)
Experience:
- total work: 1 year (required)
- Customer service: 1 year (required)
Language:
- Hindi (required)
- English (required)
Speak with the employer
Expected Start Date: 01/09/2023
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