Cib - Payment Operations - Testing Associate - Mumbai, India - JPMorgan Chase Bank, N.A.
Description
Responsibilities
- Daytoday responsibility of leading a test team which would involve daily supervision, allocation of duties, timely resolution of testing issues and regular communication with reporting manager.
- Requirements planning against an EndtoEnd test strategy, including test data, environments, defect management and test automation.
- Responsibility for the provision of accurate testing estimates within daily scrum calls.
- Partner closely with Operations, Product and Technology groups and ensure that UAT team priorities and needs are communicated effectively especially relating to Code Releases and Test environments.
- The ability to successfully negotiate and intercede with other project teams with differing priorities and resources.
- Ability to effectively lead daily Scrum Calls and deputise for the Program Test Manager in fortnightly Delivery Working Group meetings.
- Ability to manage expectations of both stakeholders and teams supporting E2E test execution.
- Identification of testing automation opportunities and test synergies within the Project.
- Responsible for completing a knowledge audit / matrix on each team member, documenting any gaps, taking steps to fill those gaps and ultimately ensuring that all UAT skills are transferable across the team.
- Escalating daily issues to the Programme Test Manager and managing expectations regarding testing and project timeline.
- Relevant Test management experience within the Financial Services industry supporting multiple LOB's delivering in a highly complex, pressurised and high volume environment.
- Expertise in Agile project delivery methodology and skilled to learn and work with evolving methodologies.
- Experienced in leading a team to define requirements, document user stories and test scripts.
- Ability to work with the minimum of supervision on daytoday activities.
- Strong organizational skills ability to dynamically manage and oversee critical testing tasks accurately and to tight deadlines.
- Functional knowledge of utilising xxx
- Working knowledge of direct testing with Clearing Houses and Central Banks would be an advantage.
- Experienced in using Business Driven Development / Test Driven Development test methodology or test case automation.
- Experienced in using of Cucumber / Gherkin / Team City or similar tool is required.
- Highly skilled at problem solving, ability to scope and provide structure to complex issues, rapidly learn unfamiliar processes and provide insightful and timely remediation.
- Excellent attention to detail so errors can be prevented and redundancies / opportunities highlighted.
- Ability to keep sight of the overall context and remain centred on the strategic picture, identify areas of opportunity for process improvement and build out recommendation to proceed.
- Ability to use effective systemic data driven reporting to support program reporting.
- Advanced numeracy and Microsoft skills.
- Very strong communication skills with the ability to provide clear and succinct verbal updates on their work to team members, colleagues, senior leads, executives and clients.
- Ability to liaise effectively between lines of business with empathy and understanding to achieve the common and strategic goal as a team.
- PowerPoint / Pitch Pro skills able to create professional slides and structure presentations with mínimal input and need for secondary review.
- Actively contributes to program updates, Project and team meetings.
- Ability to handle multiple projects, manage personnel & team management in order to meet stakeholder expectations.
- Ability to build and nurture effective and lasting relationships with colleagues, team members and stakeholders across multiple business lines and global locations.
- Ability to work collaboratively and with effective influencing skills to achieve positive outcomes.
- Ability to understand own role and those of other team members and recognise at times the need for flexibility within roles to achieve the project and organisational objectives.
- Able to work comfortably and assuredly under pressure to achieve target deadlines.
- Ability to work on a hands on basis and not limit oneself to only tracking and reporting milestones.
- Confident to raise concerns with senior team and support resolution.
- Effective change management skills. Ability to support & adapt within a changing environment.
- Selfstarter, able to work autonomously, with strong time management skills.
- Ability to lead a team, recognising individuality, supporting growth through mentoring and coaching built on an unshakeable foundation of respect, diversity and inclusivity.
- Leads with confidence and empathy, considerate of others, supportive during high pressure situations and celebrates successes equally of individuals and team alike.
- Batchelor degree (with rele
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