Service Desk Agent - Noida

We are seeking a motivated and customer-oriented Help Desk Agent to join our Help Desk team. · Ai-Tier 0 Interaction: Collaborate with Ai-driven Tier 0 support systems to diagnose and escalate issues. · Technical Support: Provide first-line support for users experiencing issues w ...

We are a global leader in the technology arena and there's nothing that can stop us from growing together. · Excellent Communication skills both written & Verbal · Basic PC and peripheral Hardware troubleshooting (including print & scanning devices) · Basic networking and Trouble ...

The Service Desk Agent role involves troubleshooting IT issues, escalating unresolved incidents to tier 2 and 3 support teams, and coordinating with multiple stakeholders. · ...

A Service Desk Agent position requiring 2-6 years of experience in IT help desk roles. · ...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. · ...

The Service Desk Agent is the first point of contact for end-users responsible for logging and resolving IT incidents. · * Handle incoming calls emails and chat requests from users* Log incidents accurately in the ticketing system* Provide first-level troubleshooting for hardware ...

We are looking for a Service Desk Agent to join our team. The successful candidate will be customer-centric and have experience in providing IT services. · Provide break fix support and remote software installation. · Assist customers with technical issues over phone calls, chat, ...

We are looking for Service Desk Agents to join our team. The ideal candidate will have excellent communication skills and experience in ITIL processes. · Excellent Communication skills both written & Verbal · BASIC PC AND PERIPHERAL HARDWARE TROUBLESHOOTING · BASIC NETWORKING AND ...

We are looking for Service Desk Agents to join our team. The ideal candidate will have excellent communication skills and experience with hardware troubleshooting. · Troubleshoot hardware issues including print and scanning devices. · Escalate unresolved incidents to the proper s ...

We are a global leader in the technology arena and there's nothing that can stop us from growing together. · ...

TCS has been a great pioneer in feeding the fire of young techies like you. · Excellent Communication skills both written & Verbal · Basic PC and peripheral Hardware troubleshooting (including print & scanning devices) · ...

Job Summary: · We are seeking a motivated and customer-oriented Tier 1 Help Desk Agent to join our Help Desk team.In this role, you will be the first point of contact for users interacting with AI-driven Tier 0 systems in the context of clinical trial products. · You will provide ...

We are seeking a motivated and customer-oriented Tier 1 Help Desk Agent to join our Help Desk team. In this role, you will be the first point of contact for users interacting with AI-driven Tier 0 systems in the context of clinical trial products. · The ideal candidate should hav ...

We are seeking a motivated and customer-oriented Tier 1 Help Desk Agent to join our Help Desk team. · Key Responsibilities: · AI-Tier 0 Interaction: Collaborate with AI-driven Tier 0 support systems to diagnose and escalate issues, ensuring smooth transitions between automated re ...

This role provides critical support to authors · editors and other stakeholders by responding to inquiries · escalating complex issues. The ideal candidate will possess strong communication · problem-solving skills and a commitment to providing high-quality service. ...

The Service Desk Lead oversees daily operations of the service desk ensuring timely resolution of incidents and requests managing team performance and maintaining high customer satisfaction. ...

+Job summary · A service desk agent role with 2-6 years of experience. · +ResponsibilitiesExcellent Communication skills both written & Verbal · Basic PC and peripheral Hardware troubleshooting (including print & scanning devices) · Basic networking and Troubleshooting, LAN, WAN ...

+Job summaryProvide hardware/software/network problem diagnosis/resolution via telephone/email/chat for customer end users.+++Provide level 1 remote desktop support and perform other activities based on SOPs. · Troubleshoot client software and basic network connectivity problems. ...

TCS is seeking Service Desk Agents with experience in ServiceNow reporting and analytics to join their team. · ...

TCS seeks Service Desk Agents with 4-8 years of experience in ServiceNow reporting, dashboards, and Performance Analytics. · ...