Help Desk Agent - Noida

We are a global leader in the technology arena and there's nothing that can stop us from growing together. · Excellent Communication skills both written & Verbal · Basic PC and peripheral Hardware troubleshooting (including print & scanning devices) · Basic networking and Trouble ...

We are looking for a Service Desk Agent to join our team. The successful candidate will be customer-centric and have experience in providing IT services. · Provide break fix support and remote software installation. · Assist customers with technical issues over phone calls, chat, ...

The Service Desk Agent is the first point of contact for end-users responsible for logging and resolving IT incidents. · * Handle incoming calls emails and chat requests from users* Log incidents accurately in the ticketing system* Provide first-level troubleshooting for hardware ...

A Service Desk Agent position requiring 2-6 years of experience in IT help desk roles. · ...

We are seeking a motivated and customer-oriented Help Desk Agent to join our Help Desk team. · Ai-Tier 0 Interaction: Collaborate with Ai-driven Tier 0 support systems to diagnose and escalate issues. · Technical Support: Provide first-line support for users experiencing issues w ...

TCS has been a great pioneer in feeding the fire of young techies like you. · ...

We are a global leader in the technology arena and there's nothing that can stop us from growing together. · ...

The Service Desk Agent role involves troubleshooting IT issues, escalating unresolved incidents to tier 2 and 3 support teams, and coordinating with multiple stakeholders. · ...

Job Summary: · We are seeking a motivated and customer-oriented Tier 1 Help Desk Agent to join our Help Desk team.In this role, you will be the first point of contact for users interacting with AI-driven Tier 0 systems in the context of clinical trial products. · You will provide ...

TCS has been a great pioneer in feeding the fire of young techies like you. · Excellent Communication skills both written & Verbal · Basic PC and peripheral Hardware troubleshooting (including print & scanning devices) · ...

We are looking for Service Desk Agents to join our team. The ideal candidate will have excellent communication skills and experience in ITIL processes. · Excellent Communication skills both written & Verbal · BASIC PC AND PERIPHERAL HARDWARE TROUBLESHOOTING · BASIC NETWORKING AND ...

We are seeking a motivated and customer-oriented Tier 1 Help Desk Agent to join our Help Desk team. In this role, you will be the first point of contact for users interacting with AI-driven Tier 0 systems in the context of clinical trial products. · The ideal candidate should hav ...

We are looking for Service Desk Agents to join our team. The ideal candidate will have excellent communication skills and experience with hardware troubleshooting. · Troubleshoot hardware issues including print and scanning devices. · Escalate unresolved incidents to the proper s ...

This role provides critical support to authors · editors and other stakeholders by responding to inquiries · escalating complex issues. The ideal candidate will possess strong communication · problem-solving skills and a commitment to providing high-quality service. ...

The Service Desk Lead oversees daily operations of the service desk ensuring timely resolution of incidents and requests managing team performance and maintaining high customer satisfaction. ...

+Job summary · A service desk agent role with 2-6 years of experience. · +ResponsibilitiesExcellent Communication skills both written & Verbal · Basic PC and peripheral Hardware troubleshooting (including print & scanning devices) · Basic networking and Troubleshooting, LAN, WAN ...

TCS is seeking Service Desk Agents with experience in ServiceNow reporting and analytics to join their team. · ...

TCS seeks Service Desk Agents with 4-8 years of experience in ServiceNow reporting, dashboards, and Performance Analytics. · ...

The Service Desk Agent will be responsible for providing excellent written and verbal communication in English, demonstrating managerial skills, logical thinking, and technical knowledge of ITIL processes. · ...

+This role is for one of the Weekday's clients. The ITIS Service Desk Agent serves as the first point of contact for employees and managers, providing Level 1 support for HR systems and administrative queries. · +Provide first-level support to employees and managers via email, vo ...