Officer - Customer Due Diligence Unit - Pune, India - DBS Bank

DBS Bank

Verified Company

Pune, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Position Title:
Officer - Customer Due Diligence Unit

Department:

CBG COO

Section:

CBG COO AMLKYC and Fraud

Job Purpose

To complete EWSS alerts checks with complete information.
To ensure high level governance standards are maintained during the due diligence activities like completing EWSS alerts.
To ensure alerts are getting closed in defined timeliness and escalation to supervisor in case of delay.
To serve as the first level escalation point for business, compliance for highrisk alerts generated for customers.

Key Accountabilities

EWSS screening and alert management
AML/PEP/Watchlist checks as per AML policy
Delivery TAT and Customer satisfaction
Complaint management, Data accuracy
Productivity
Governance & Audit

Job Duties & responsibilities

Ensure adherence and execution of EWSS alert management
Implement new processes/initiatives which will help in robust checks in customer onboarding/Due diligence process
Ensure all activities related to KYC, PEP, Alert monitoring is adhered with respect to guidelines and completed within agreed SLA/TAT
Regulatory guidelines are adhered to as per defined guidelines by LCS and RBI.
Obtain minimum satisfactory audit rating for the team
Ensure and implement BOD & EOD controls on exception activities
Outbound call to customers or through branches for KYC/AML checks
Internal review to be done to check the hygiene of the process.
Timely updation of process notes for any changes. Ensure team has been trained on the changes on a timely manner.
Multitasking and responses to all stake holders to be done in a timely manner

Required Experience
1] A minimum of 2-3 years' experience in retail banking with experience of AML/KYC and banking operations.

2] Sound knowledge of KYC, AML and Retail account services guidelines.

Education / Preferred Qualifications
1] Minimum of graduation from recognised university

Core Competencies

Processing with eye for detail, data accuracy and good typing skills
Good interpersonal and excellent communication skills.
Effective control measures and governance standards
Good attitude, aptitude towards and fast adoption of new technology and digital lifestyle
Good interpersonal & analytical skills
Experience in Name Screening alerts will be an added advantage

Technical Competencies
1] Retail Banking Operations

2] Communication skills

Work Relationship
1] Teamwork & management

2] Stakeholder management

3] Customer experience & joyful banking

Primary Location:
India-Maharashtra-Pune

Job:
Operations

Schedule:
Regular

Employee Status:

Full-time

Job Posting:
Aug 2, 2023, 1:06:20 AM