Customer Adviser - Kochi, Kerala, India - Cyber Kings India
Description
Help promote the company- Inform customers about services that could suit them
- Suggesting products they may be interested in
- Putting them in touch with someone senior should they need it
- Speaking to customers on the phone, helping them with their questions or issues
- Taking payments by phone, letter and our online services
- Creating customer records and keeping them up to date
- Accurately listen to, record and respond to customer communications
- Direct incoming customer queries to the advice or service that will best meet their needs
- Work with order systems to solve problems and reach satisfactory conclusions
- Work quickly and efficiently and within company guidelines
- Communicate in a friendly and professional manner with customers and internal departments
Job Types:
Full-time, Permanent, Fresher
Pay:
₹20, ₹50,000.00 per month
Benefits:
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you from kochi ?
- Do you have a personal laptop?
- How is your english communication skill ?
Work Location:
In person
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