Customer Success Assosiate - Gurgaon, India - Dazzlelect
Description
PRIMARY DUTIES AND RESPONSIBILITIES
- Follow procedures methodically to accurately respond to customers on Call.
- Provide quotes and information to customers related to their product.
- Provide information including Delivery time and other quires related to product.
- Fulfill invoice requests on purchased products.
ELIGIBILITY
- Should have minimum 6 months experience in BPO. Freshers also considered.
- Should be proficient in spoken and written English & Hindi
- All agents to be cross skilled to manage all channel interactions
Salary:
₹17, ₹19,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Joining bonus
- Overtime pay
- Performance bonus
Speak with the employer
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