Document Verification Executive - Patel Nagar, Delhi, Delhi, India - Crayon Infotech Pvt Ltd

Description

• Resolving customer complaints brought to your attention.
• Handling customer concerns and complaints in a timely manner.
• Establishing a positive rapport with all clients and customers via phone.

• Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests' feedbacks, etc.
• Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary.
• Strong problemsolving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies.