Collection Executive - Bengaluru, India - Nira Finance

Description

A collections agent's primary duty is communicating with customers, usually via telephone, to resolve delinquent accounts and collect payments on debts.

This requires patience and diligence as collections agents frequently deal with debtors avoiding their phone calls or quickly hanging up once they realize the call is an attempt to collect a debt.

• Explain the repercussions for customers who do not pay on time.
• Experience in both soft and hard collections is preferred.
• Responsible for ensuring successful collections and meeting performance targets.
• Negotiating settlements to receive payment on a certain percentage of the deb.
• Timely escalate critical cases to the supervisor for improved management

• High school diploma or equivalent.
• Work experience as a Tele caller, or a similar role in the collection Department.
• Great interpersonal skills.
• Strong organizational skills.
• Ability to work in a team or individually as and when required.
• Ability to manage and handle multiple tasks.
• Outstanding problemsolving skills.
• Ability to tolerate stress and pressure.
• Focus on the targets.
• Must possess the skills to persuade and collect payments.

• Experience Required 02 Years.
• Week offs are rotational and will keep changing every month.
• This position requires working at our Bangalore office.

• Health insurance

• Day shift

• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)