Global Operations Support Agent - Bengaluru, India - Hemmersbach GmbH & Co. KG

Hemmersbach GmbH & Co. KG

Verified Company

Bengaluru, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Opening, monitoring and updating incidents in our ticketing system, Data validation, analysis and reporting

India
Bangalore
Young professionals
Fulltime

— Your Benefits
—**:

Buddy program
Health insurance
International environment
Job with purpose
Mentor program
Modern and centrally located office
Onboarding program
Your skills:
MS Office knowledge (especially Excel and Outlook)
Basic IT knowledge
Very good analytical skills
Good English skills (in speaking & writing)
Readiness to work on shifts 24/6

Your Tasks:

Opening, monitoring and updating incidents in our ticketing system
Data validation, analysis and reporting
Monitoring the correct timelines (SLA) and ticket flow
Collaboration with our engineers and manager

Be part of us:

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry.

We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family.

That's why Hemmersbach is The Social Purpose IT Company.