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E-commerce Specalisr - India - Talent Zone Consultants

Talent Zone Consultants

Verified Company

India

1 month ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Own the day-to-day activities of the e-commerce platform and all online sales

efforts

Drive online sales and focus on the optimization of the website and make sure

there is clear communication with the customers

Ensure high levels of customer satisfaction through excellent sales service
Keep up to date with product information
Accurately describe product features and benefits to customers online
Working with back office, logistics, merchandise department, etc. To ensure both sales and

operations are integrated to meet customer satisfaction

Keep a record of packaging material and restock the store accordingly.
Create and update records and databases with personnel, financial and other data
Ensure that ecommerce orders are completed accurately and on time
Handle ecommerce petty cash and documents financial transactions (Delivery charges) by

entering all the information into the system.

Booking couriers, coordinate and track the movement of ecommerce items through

logistic pathways

Manage site development and launch activities for all new ecommerce accounts including

product descriptions, images, assets, banners, brand pages, and other attributes

Assist with analysis of product performance reports and ecommerce best practices to

arrive at recommendations on how to improve sales

Ensure web sites have accurate product information, features, photos, videos,

specs, and more.

Coordinate efforts among multiple teams to ensure the successful and timely

completion of web projects while maintaining excellent customer service.

Resolve customer complaints, provide relevant information, and report customer

issues to superior if needed.

Maintain and develop relationships with existing customers via telephone calls and
Submit timely reports and prepare ecommerce sales reports as assigned

Experience Years

Salary 25 Lac To 40 Lac P.A.
Industry
Analytic and Business Intelligence
Qualification
Other Bachelor Degree
Key Skills
E-Commerce Manager digital sales Internet Marketing Expert Online Sales Manager team player English Communication skills Business AnalystAbout Company

Contact Person