Customer Service Representative - Hyderabad, Telangana, India - Sitel Operating Corporation

Description

SITEL is;
World€s Leading BPO.
Handle 3 million contacts every day.
60000 Employees Worldwide.
145 centers in 27 countries.
350 clients
36 languages
Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row

About Us
Sitel India Pvt Ltd
SITEL is;
World€s Leading BPO.
Handle 3 million contacts every day.
60000 Employees Worldwide.
145 centers in 27 countries.
350 clients
36 languages
Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row Job Summary
Answer inbound calls within the guidlines/goals established by the client and management. Consistently acheives call quality goals in order to meet client and customer satisfaction goals. Primary Job Responsibilities
Greetings from SITEL

SITEL Hyderabad is hiring for International Technical Support Voice Process.


Job Details:


1.


Age:
18 years to 35 years

• Minimum Qualification Intermediate (or +2 equivalent).
• Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)
• Experience Any Under Grad or Graduate Freshers.

5.


Communication skills:
Exceptional Spoken skills in English


6.


Shifts:
Rotational shifts (Should be comfortable to work in all shifts)


Salary:
As per Market Standards


Experience:
Any Under Grad/Graduate Freshers can apply.


Job Profile:

• International Voice (Technical Support)

Responsibility:
Provide Technical Support to International Customers


Shift Timings:
Should be flexible to work in US Rotational Shifts.


Desired Skills:
Need Excellent Communication skills in English.

Must-Have strong Technical Knowledge(Hardware, Software, and networking Concepts)


Working Days: 5 days working


Weekly Offs: 2 Week Offs(Rotational and Split)


Transport:
Home Pickup and Home Drop.


Rounds of Interview:
JAM, HR, Voice and Accent, Tech Test, Operations Round.
All Interviews will happen over telephonic or Skype.
You can refer your friends too

Skills/Knowledge/Abilities
Call Center experience a plus
Provide a high quality and proactive service to both internal and external customers Education High school diploma or equivalentBachelors in a related field Experience Target
Call Center experience a plus

We are hiring for International technical support voice process.

2 way transport.
Attractive Incentives