Associate, Client Processing Representative Ii - Pune, Maharashtra, India - The Bank of New York Mellon Corporation

Deepika Kaur

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Deepika Kaur

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Description

_Bring your ideas. Make history. _
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology.

We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration.

Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.


With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn.

Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself.

This is what
#LifeAtBNYMellon is all about.


We're seeking a future team member for the role of Associate, Client Processing Representative II to join our
Asset Conversion team .

This role is located in
Pune, Maharashtra - HYBRID
In this role, you'll make an impact in the following ways:


  • The individual is required to manage day-to-day activities, ensure quality and accuracy for the teams is maintain at a high standard
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Ensure that all SLA/SLD as agreed with key operations areas are adhered

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Oversees implementation of new projects, transitions and transformation are successfully executed

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Oversee process trending around exception management, error management, maintain related documents and provide process related enhancement to consistently make process better

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Ensure completion of all critical daily controls and compliance with regulatory requirements, corporate & departmental policies and procedures

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Regularly liaise with the Onshore team and Sr. Managers ensuring the client service is at its best

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MIS reporting to enhance the management planning & decision making

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Oversee all aspects of resource management (selection, training & development, performance management, retention, recognition, etc.). Mentor, Groom and motivate staff so that the best outcome can be derived

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Take regular skip level meetings to understand process and people problem within function and address them effectively

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Keep close watch on customer voice to understand where business is standing and how it can be improved on performance and deliverables.
To be successful in this role, we're seeking the following:


  • Experience in banking & financial Services industry and preferred a night shift exposure
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4-8 years of total work experience preferred

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Experience in banking & financial Services industry preferred

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Must be detail oriented, organized, self-motivated and able to handle multiple priorities

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Computer skills, including Microsoft Word, Excel, and Outlook

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Ability to work in a fast-paced business environment and process at a high level of accuracy

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Must have excellent verbal skills and be able to handle oneself in a professional manner under stressful circumstances

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Fluent in written and spoken English is essential for this role.
At BNY Mellon, our inclusive culture speaks for itself.

Here's a few of our awards:

  • Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
  • Bloomberg's Gender Equality Index (GEI)
  • Human Rights Campaign Foundation, 100% score Corporate Equality Index
  • Best Places to Work for Disability Inclusion, Disability: IN 100% score
  • 100 Best Workplaces for Innovators, Fast Company
  • CDP's Climate Change 'A List'

Our Benefits:


BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.

We provide access to flexible global resources and tools for your life's journey.

Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.


BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.
**Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

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