Service Advisor - Nagpur, India - Eros Hyundai

Eros Hyundai
Eros Hyundai
Verified Company
Nagpur, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Qualification:

  • Diploma in:
  • 1) Automobile engineering
2) Mechanical engineering

Experience:
-6 month -1 year.


Location:
Nagpur

Skills:
-2 Wheeler driving, experience: -1 to 2 years
4 Wheeler driving, experience: -6 months-1 year is must,
Great Verbal Communication Skills, presentable, Public Speaking.

Roles and Responsibilities:

  • Communicates with clients about vehicle problems, insurance questions, and warranty issues
  • Maintains positive relationships with clients to ensure repeat and return customers
  • Approaches transactions with salesminded professionalism and suggestively sell products and services to clients, including making clients aware of all packages and retail options available.
  • Answers customer questions about services, including when to expect vehicle repairs
  • Ensures customer vehicle is finished on time and details for customer services rendered and costs for those services, ensuring satisfaction at every step of interaction
  • Acts as an advocate for clients when communicating vehicle problems and needs to repair department.
  • Liaises with technicians about parts ordering to ensure requisite parts are available when vehicle repairs require them, and communicates any time restrictions to customers in timely manner.

Salary:
₹9, ₹15,000.00 per month


Benefits:


  • Cell phone reimbursement

Schedule:

  • Day shift

Supplemental pay types:

  • Commission pay

Education:


  • Diploma (preferred)

Experience:

- total work: 1 year (preferred)


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