Salesforce QA and Support - Gurgaon, India - Siemens Digital Industries Software

Siemens Digital Industries Software

Verified Company

Gurgaon, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Role Description:

The
Salesforce QA must have at least 4+ years of experience. The Salesforce QA spends majority of their time working on day-to-day Salesforce related configuration and review tasks, requiring high degree of technical expertise

Responsibilities:

Provides highlevel effort estimates on assigned tasks.
Works independently with some supervision.
Seek to gain understanding of the company's org/system infrastructure in order to troubleshoot issues and engage the appropriate engineering teams as issues arise that fall out of our domain.
Seeks to acquire indepth knowledge of Salesforce, Business processes, Sales Domain knowledge, Flows, related tools, technologies, and bestpractices.
Provides indepth troubleshooting skills to assist in resolving errors and performance issues.
Remains aware and up to date of product developments that translate into environmental or code modifications.
Salesforce QA leverages predefined processes, instructions, guidelines, and policies to perform day to day tasks.
Works closely with development team to ensure processes, procedures, and best practices

Required Skills:

Bachelor's degree in Computer Science or related discipline preferred
Salesforce Admin and App Builder Certification preferred
Experience with Salesforce Sales and Service Cloud
Experience with Web Services testing using tools like ReadyAPI/Postman
Well versed in UI, regression, performance, usability, acceptance, and adhoc testing
Excellent analytical, problemsolving, and decisionmaking skills
Effectively works as a member of an agile team and/or independently
Willing to interact and be patient with endusers and other departments who may not be technically skilled
Highly selfmotivated to continuously learn new methodologies/technologies both Salesforce and otherwise
Possesses a do what it takes

- mentality in order to get the job done