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    Customer Service-Mahindra Holidays - Mumbai, India - Nexus Hire

    Nexus Hire
    Nexus Hire Mumbai, India

    Found in: Talent IN C2 - 2 days ago

    Default job background
    Description
    • Handle inbound calls from thecustomers.
    • Identify the needs of customersresolve issues and provide solutions.
    • Maintaingood customer relations.
    • Meet personal targetsand work towards meeting team targets.
    • Maintainrecords of the conversations with the customer and analyze thedata.
    • Excellent communication skillVersant level 5must.
    • Six days Working & 1 rotationalweekoff 9 hours shift.
    • Graduatewith minimum 6 month of work experience in customer service onlypreferably inbound services. (Customer service / Hospitality (frontDesk) / International calling experience / Telecom / D2H / Calling/ Tele caller/ Tele sales/Collections).
    • Typing Test 2530WPM with 85% accuracy
    • Working window 24x7(Male) 7am to 9pm (females).
    • Typing Test 2530WPM with 85% accuracy.
    • Salary: Graduate (611months work expr) 3.20 lacs Graduate (12 months plus work expr)3.50lacs.

    customer,customerservice,communication


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