Process Associate - Bengaluru, India - Maxval

Maxval
Maxval
Verified Company
Bengaluru, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Job Information

Industry

  • IT ServicesCity
  • Bangalore NorthState/Province
  • KarnatakaCountry
  • IndiaZip/Postal Code
About us- Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks

  • Complete regular internal system audits and prepare for upgrades
  • Coordinate the evaluation, scope and completion of new development requests.
  • Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities
  • Work independently with members of the team to define and document development requirements

Requirements:


  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Creative and analytical thinker with strong problemsolving skills
  • Must demonstrate exceptional verbal and written communication skills
  • Must demonstrate ability to communicate effectively at all levels of the organization
  • Sales Cloud, Service Cloud and Developer certifications preferred
  • Proven ability to design and implement new processes and facilitate user adoption.
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Strong data management abilities
  • A documented history of successfully driving projects to completion
  • A demonstrated ability to understand and articulate complex requirements
  • Previous experience working in a SCRUM or agile environment preferred
Shift timings - 6AM -3PM /4PM -1AM /8:30PM -5:30AM
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