General & Op Acctng. Associate - Gurgaon, India - Hashmap

Hashmap

Verified Company

Gurgaon, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Collections

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Job brief

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We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. Person must strike a balance between maintaining trustful relationships and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness.

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Minimum Experience, Education and Certifications

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Graduation in Commerce, MBA
Finance or equivalent combination of education in finance domain
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Requires 0-1 year of relevant experience

Technical Skill

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Solid knowledge of relevant accounting principles

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Solid data analysis skills

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Problem resolving skills and should be a team player

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ERP
SAP (preferred)
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Working knowledge of MS Office and databases

Soft Skills

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Knowledge of billing procedures and collection techniques (preferred)

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Comfortable working with targets

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Patience and ability to manage stress

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Excellent communication skills (written and oral)

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Skilled in negotiation with clients

Job Responsibilities

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Monitoring accounts to identify overdue payments

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Finding and contacting customers to arrange debt payoffs

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Keeping accurate records and reporting on collection activity

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Take actions to encourage timely debt payments and as per contractual terms

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Process payments and refunds

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Ensure all payments are timely and correctly applied.

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Physical Requirements/ Working Conditions

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Ability to physically perform general office requirements.

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- **Must be able to perform essential responsibilities with or without reasonable accommodations.