Customer Support Lead - Bengaluru, Karnataka

Key Responsibilities · Provide IT Support 24x7 on call production support. · Serve as the primary escalation point for complex technical issues across hardware, software, and network systems. · Monitor and improve helpdesk operations, ensuring timely resolution of support tickets ...

Lead customer support team to deliver exceptional service. · ...

We are seeking a Lead Customer Support for our team. The successful candidate will be responsible for leading a team of 8-10 employees and ensuring excellent customer service. · ...

We are looking for a Product Support Lead to join our team. This is a full-time position that requires strong leadership skills and experience in product support. · Lead, mentor, and grow the product support team to deliver outstanding support experiences. · ...

We are seeking a Product Support Lead to establish and manage our product support function. · This is a mid-level, hands-on role for someone with strong operational support experience, · who can handle client-facing issues while building the foundation for a scalable support team ...

We are looking for a highly skilled and customer-focused Lead AI Data Solution Technical Support professional. This role requires a combination of technical expertise, leadership skills, and problem-solving capabilities to ensure high-quality service delivery. · ...

+The Lead, Production Support, will lead a team of support analysts and provide setup and testing of production job execution... · +Capability Building and Service Delivery - Execute the business plan set up by functional leaders... · Technical Expertise – Develop and execute hig ...

The position involves managing escalations & tickets ensuring knowledge sharing & team collaboration overseeing hardware troubleshooting leading technical support for projectors allocating work effectively. · Manage escalations & tickets · ...

Lead global 24/7 SaaS production support including on-call rotations and incident workflows to ensure high platform availability by proactively detecting triaging and mitigating issues. · ...

Bring more to life. · The Lead Support Analyst will champion the delivery of exceptional support experiences for our customers. · ...

We are seeking a highly skilled and proactive Lead Operations Engineer to oversee and support our Data and Analytics (DNA) platform in a mission-critical environment. · Operational Leadership: Lead and mentor a team of offshore engineers supporting DNA production, QA batch jobs, ...

We are looking for a pro-active and highly skilled IT Support Lead Agent to join our rapidly growing organization. · Own and manage Jira Service Management (JSM) administration for Tenthpin Solutions · Act in a lead coordination role for the Level 1 service team · Develop and mai ...

Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. · Lead the design development and deployment of enterprise-level dashboards advanced analytics solutions leveraging large complex datasets to deliver actionable insigh ...

Build your best future with the Johnson Controls team As a global leader in smart, healthy, and sustainable buildings our mission is to reimagine the performance of buildings to serve people places and the planet Join a winning team that enables you to build your best future Our ...

As SQL Support Lead at Movate, you will lead the Operations team and drive strategic direction for support operations. · ...

Tenthpin Solutions is looking for a pro-active and highly skilled IT Support Lead Agent to join our rapidly growing organization. · ...

We re hiring builders who want ownership speed and impact at global scale Lead and empower a high-performing team of support professionals handling both technical and non-technical tickets Build scalable support processes that improve throughput and reduce manual intervention inc ...

The Tech Support Lead is responsible for overseeing day-to-day technical support operations, ensuring high-quality customer service, · and leading a team of technical support engineers.This role combines hands-on expertise with leadership, process improvement, · and cross-functio ...

Key Responsibilities: · Team Leadership & Operations Management: · Lead daily operations of the technical support team, ensuring adherence to SLAs, TAT, and KARAs. · Develop strategies to optimize team performance and efficiency. · Roster & Shift Management: · Oversee team roster ...

We help the world's best organizations grow and succeed through transformation at UST. · ...