SQL Support Lead - Bengaluru, Karnataka

Key Responsibilities · Provide IT Support 24x7 on call production support. · Serve as the primary escalation point for complex technical issues across hardware, software, and network systems. · Monitor and improve helpdesk operations, ensuring timely resolution of support tickets ...

We are seeking a Lead Customer Support for our team. The successful candidate will be responsible for leading a team of 8-10 employees and ensuring excellent customer service. · ...

We are seeking a Product Support Lead to establish and manage our product support function. · This is a mid-level, hands-on role for someone with strong operational support experience, · who can handle client-facing issues while building the foundation for a scalable support team ...

The position involves managing escalations & tickets ensuring knowledge sharing & team collaboration overseeing hardware troubleshooting leading technical support for projectors allocating work effectively. · Manage escalations & tickets · ...

Tenthpin Solutions is looking for a pro-active and highly skilled IT Support Lead Agent to join our rapidly growing organization. · The Opportunity: · As an IT Support Lead Agent, you will play a key role in enabling first-class product service for our prestigious life sciences c ...

We are looking for a pro-active and highly skilled IT Support Lead Agent to join our rapidly growing organization. · Own and manage Jira Service Management (JSM) administration for Tenthpin Solutions · Act in a lead coordination role for the Level 1 service team · Develop and mai ...

We are seeking a highly skilled and proactive Lead Operations Engineer to oversee and support our Data and Analytics (DNA) platform in a mission-critical environment. · Operational Leadership: Lead and mentor a team of offshore engineers supporting DNA production, QA batch jobs, ...

Bring more to life. · The Lead Support Analyst will champion the delivery of exceptional support experiences for our customers. · ...

The Tech Support Lead is responsible for overseeing day-to-day technical support operations, ensuring high-quality customer service, · and leading a team of technical support engineers.This role combines hands-on expertise with leadership, process improvement, · and cross-functio ...

Lead customer support team to deliver exceptional service. · ...

+Job summary · Kaseya is seeking a Lead Support Analyst to support Oracle Fusion & Enterprise Cloud Applications. · +ResponsibilitiesLead the support of Oracle Fusion Cloud Applications (ERP, SCM, and HCM) · Troubleshoot and resolve technical issues and defects · ...

Tenthpin Solutions is looking for a pro-active and highly skilled IT Support Lead Agent to join our rapidly growing organization. · ...

We help the world's best organizations grow and succeed through transformation at UST. · ...

The Customer Support Lead oversees daily operations for a team of 15–20 CS consultants. · ...

We're looking for an exceedingly talented Technical Lead to work as part of the Risk Intelligence Engineering Support team. · As a Technical Lead in the team, you'll be responsible for the technical direction of our Risk Products, ensuring that we are using appropriate technologi ...

Key Responsibilities: · Team Leadership & Operations Management: · Lead daily operations of the technical support team, ensuring adherence to SLAs, TAT, and KARAs. · Develop strategies to optimize team performance and efficiency. · Roster & Shift Management: · Oversee team roster ...

+The Lead, Production Support, will lead a team of support analysts and provide setup and testing of production job execution... · +Capability Building and Service Delivery - Execute the business plan set up by functional leaders... · Technical Expertise – Develop and execute hig ...

+Job summary · Tech Support Lead for Data Bricks/Data Sphere at UST. +Provide L1/L2 support for SAP Datasphere and Databricks environments. · Maintain and update SOPs for incident handling, escalation, and resolution. · + ...

+ Job summary: The Technical Support Lead is responsible for overseeing day-to-day technical support operations, ensuring high-quality customer service, and leading a team of technical support engineers. · + Responsibilities: · • Establish and continuously refine support processe ...

The Customer Support Lead oversees daily operations for a team of CS consultants ensuring optimal capacity planning roster management and adherence to SLAs quality and productivity targets. · Reviews team capacity daily to identify risks opportunities and reprioritize work aligne ...