Production Support - Delhi, India - IDFC FIRST Bank

IDFC FIRST Bank

Verified Company

Delhi, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Description

Job Title

Production Support

Place of work

Delhi, Mumbai

Business Unit

Corporate Function

Function

Information Technology

Job Purpose:

Roles & Responsibilities:

Design production support procedures, policies and documentation

Identify and resolve technical issues

Establish the root causes of production errors, and escalate serious concerns

Gather information independently, carry out necessary research and provide an in-depth analysis to resolve production issues

Deliver regular and customized training to teams within the business

Capture and share best
- practice knowledge amongst the team

Stay abreast with global market trends and competitor strategies in key markets

Leverage in-house synergies through collaboration with internal stakeholders

Educational Qualifications:

Graduate - Any

Experience:

Minimum of 4+ Years