Applications Support - Bengaluru, India - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.
JPMorgan Chase Bank, N.A.
Verified Company
Bengaluru, India

4 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
This role requires a wide variety of strengths and capabilities, including:

  • BS/BA degree or equivalent experience
  • Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed
  • Working knowledge of development toolset to design, develop, test, deploy, maintain and improve software
  • Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

Role/Responsibilities

  • Work with support team on Application scalability, Logging, monitoring, intelligent alerting, selfhealing
  • Lead Monitoring team and enforce standards for timely and effective reporting, tracking, followup and communication of problems to internal and external clients, technical resources, and executives
  • Ensures information controls, backup and recovery strategies are in place across all environments
  • Assist in automated software and product upgrades, change management, and release management solutions, Design selfhealing and resiliency patterns
  • Implement continuous process improvement, including but not limited to policy, procedures, and CDE monitoring
  • Help in identifying, coordinating, and implementing initiatives/projects and activities that create efficiencies and optimize technical processing
  • Develop and maintain relationships with technical staff, end users and clients

Required Qualifications

  • 5+ years of handson experience in Application Support/Engineering.
  • 5+ years' experience managing Application on Java, Cloud, UNIX/Linux/Aix environment.
  • Good handson experience with monitoring tools Splunk, WILY and Dynatrace.
  • Strong analytical & trouble shooting skills required.
  • Excellent problem management skills and relentless drive for root cause and execute measures to reduce repeat occurrence.
  • Understanding of Agile delivery principles and tools including Kanban framework
  • Experience in at least one technology stack designing, coding, testing, and delivering software
  • Experience with one or more public cloud platforms like AWS, GCP, Azure
  • Working knowledge of DevOps Tool chains and CICD


JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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