Micc Executive - Ahmedabad, Gujarat, India - ThinkResource Infosolutions Pvt Ltd

ThinkResource Infosolutions Pvt Ltd
ThinkResource Infosolutions Pvt Ltd
Verified Company
Ahmedabad, Gujarat, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Company:
A leading Consulting company with a strong legacy of trust amongst the global Pharmaceutical & Life Sciences industry.

The company specializes in Regulatory Affairs, Pharmacovigilance, GxP Compliance solutions to clients for improving patient's lives through unique Commit-Collaborate-Carry Model.

Global Regulatory Landscape is dynamic and our compliance services (GXP) play a vital role for clients.


Being a trendsetter in GCP Auditing & Consulting, Pharmazone has successfully carried out 2000+ projects for Clinical Monitoring (Bioequivalence, Late Phase), Study Design, Audits, CRO setup & Up-gradation & Programme Management.

Our GMP Solutions include Audits, Report Library, Quality Consulting, USFDA/EMA/PICS/WHO accreditation Support, CSV & Engineering Services including Plant Setup & Upgradation.


Though Client's trust is our biggest recognition, our hard work-filled journey has brought us various awards like "Best HealthCare Brand" by CMO Asia -ABP News, "Top 10 Clinical Research Provider" by Silicon India.


Responsibilities:


  • Attach product replacement authorization form in Track Wise, if inquiry involves replacement request
  • Follow Track Wise Convention guide while handling and managing product complaints.
  • Responsible for following good documentation practices while completing AEM form
  • Responsible for triaging of case
  • Responsible for attaching AEM form or other source documentation to case.
  • Use IRMS to create contacts for callers with inquiries related to AE/PC/MI.
  • Thorough understanding of use of FAQs and product labeling to answer medical information inquiries
  • Thorough understanding of regulatory requirements for safety reporting.

Job Types:
Full-time, Permanent


Salary:
₹150, ₹400,000.00 per year


Schedule:

  • Rotational shift

Experience:


  • Customer service: 1 year (required)

Work Location:
In person

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