Sales Excutive - Ghaziabad, Uttar Pradesh, India - BigValueShop
Description
Company Overview:
Bigvalueshop is a premier e-commerce platform dedicated to providing high-quality products and exceptional customer service. We offer a wide range of products and prioritize customer satisfaction, making online shopping convenient and enjoyable for all.
Position Overview:
We are seeking a dynamic Sales Executive to join our team at Ansal Plaza, Ghaziabad.
The Sales Executive will play a key role in managing outbound sales calls, processing customer orders, recommending products, maintaining sales records, and resolving logistics issues.
This position is crucial for fostering strong customer relationships and ensuring a seamless shopping experience.Responsibilities:
- Conduct outbound sales calls to leads and existing customers to confirm orders and recommend products.
- Maintain accurate and uptodate sales data and customer records.
- Build and nurture strong customer relationships to ensure satisfaction and encourage repeat business.
- Handle customer inquiries and promptly resolve any issues or concerns.
- Place orders on the shipping portal and coordinate with the logistics team for timely delivery.
- Monitor shipments and proactively address any logistics issues that arise.
- Collaborate with the marketing team to implement sales strategies and promotions.
Requirements:
- Proven sales experience, preferably in an ecommerce or retail environment.
- Excellent verbal and written communication skills.
- Strong customer service skills with a focus on relationshipbuilding.
- Ability to work independently and as part of a team in a fastpaced environment.
- Attention to detail and effective multitasking abilities.
- Proficiency in using CRM software and other sales tools.
- Knowledge of shipping processes and logistics is a plus.
Job Types:
Full-time, Permanent, Fresher
Pay:
₹8, ₹17,000.00 per month
Benefits:
- Paid time off
Shift:
- Day shift
- Fixed shift
Supplemental pay types:
- Performance bonus
Experience:
- total work: 1 year (preferred)
Work Location:
In person
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