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Administrator, Bxt, Amazon - Hyderabad, Telangana, India - Amazon Dev Center India - Hyderabad

Amazon Dev Center India - Hyderabad

Verified Company

Hyderabad, Telangana, India

1 month ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

6+ months of human resources experience

6+ months of customer service experience
High school or equivalent
Experience in confidential environments

Key job responsibilities

Employee case management (SIM-T/mailbox)
Process reimbursement benefit adjudication
Process manual enrollment/withdrawal
Process vendor & payroll reporting
Perform audits and control checks
Demonstrate Bias for action by timely completing the assigned benefits processes with 100% accuracy.
Demonstrate Ownership by highlighting any potential risk issues and challenges that may cause impact to our employees.
Demonstrate Ownership by reviewing process documentation and making updates on a regular basis.
Provide required support to SME/Team Manager for Dive deep into data and benefits stats reporting.
Liaise with internal (support teams like Payroll, Employee resource center, Exits, Onboarding team etc.) and external stake holders (Insurance vendors) for resolving employee queries and complete administrative processes.

About the team

Benefits Experience & Technology Service Excellence (BXT-SE) provides day-to-day enrollment services support, tier 2 service support for non-US countries, adjudications for exceptions and reimbursements.

India Hub Team manages the delivery of benefits operations for Amazonians working in the APAC, MEA and US regions.

Hyderabad, TS, IND