Customer Service Representative - Kolkata, India - Adyan Consultants PVT LTD.

Adyan Consultants PVT LTD.
Adyan Consultants PVT LTD.
Verified Company
Kolkata, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

A customer service representative is the first point of contact for clients and consumers who works to ensure that customers are satisfied with the products, and services offered by the organisation.

Their responsibilities include regularly interacting with clients to address their issues, and respond to inquiries, in order to maintain solid consumer relationships.


Customer care representatives assume responsibility for the client's issue and serve as the sole point of contact for all the questions regarding the troubleshooting process.

This includes providing the client with information on the anticipated time of resolution to regularly provide updates on the status of the task.

Additionally, they take note of any feedback from the customer that could improve their experience and pass it along to the appropriate team for organisation execution.


Job Types:
Full-time, Permanent


Salary:
₹10, ₹15,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Night shift
  • Rotational shift

Ability to commute/relocate:

  • Kolkata,

West Bengal:
Reliably commute or planning to relocate before starting work (required)


Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)
  • Hindi (preferred)

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