Service Administrator - Nashik
3 weeks ago

Job summary
This job is provided by
Service Coordinator responsible for managing service calls, scheduling technician visits, and tracking service requests to ensure timely completion of tasks.
Responsibilities
- Maintain service reports, quotations, invoices, and job sheets.
- Update customer information, service logs, ,
- ,warranty records Maintain service data in ERP/CRM systems Assist in procurement of parts and vendor coordination Ensure compliance with organizational SOPs and Service quality standards Support audits certifications documentation control Monitor AMC contracts renewals notifications Handle customer inquiries calls emails tickets Provide status updates follow-ups Resolve basic issues route them to the technical team Maintain stock records spare parts tools consumables Coordinate dispatch material movement delivery Assist vendor coordination Monitor warranty records Manage workflow assign tasks prioritize work Ensure timely completions task deliveries Keep track actual time spent customers billed hours worked employees Work closely operations teams engineer technicians Other Team members Field engineers customers clients Follow up on all new purchase orders received.Keep track PO numbers Purchaser Vendors purchase order line items Create Purchase Orders Change Order Numbers Following Up On New POs.,”
Job description
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