Office Assistant - Trichur, India - Team Phace Private Limited - Planet Doors

Deepika Kaur

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Deepika Kaur

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Description
We are looking for a Female Office Assistant who will offer excellent customer service and after-sales support.


To be successful as a Office Assistant, you should display excellent interpersonal and communication skills as well as a professional appearance.

These skills will prove invaluable when mediating with customers.


Responsibilities:


  • Managing customers and offering best customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Planning and scheduling delivery with customers & delivery dept.
  • Conducting quality assurance surveys with customers.
  • Possessing excellent product knowledge to enhance customer support.
  • Seeking customer's feedbacks to understand what areas of company's service need improvements.
  • Maintaining a pleasant working environment for your team.

Requirements:


  • A bachelor's degree in any field.
  • A minimum of 01 years experience.
  • Excellent interpersonal and written and oral communication skills.
  • Ability to coordinate with team and Knowledge of CRM systems.
  • Computer & Social media skills.

Job Types:
Full-time, Regular / Permanent, Fresher


Salary:
₹10, ₹12,000.00 per month


Benefits:


  • Cell phone reimbursement
  • Food provided
  • Health insurance
  • Internet reimbursement

Schedule:

  • Day shift

Supplemental pay types:

  • Commission pay
  • Performance bonus

Application Question(s):

  • Do you have own bike?

Education:


  • Bachelor's (preferred)

Experience:

- total work: 1 year (required)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)

License/Certification:

  • MC License (preferred)

Work Location:
In person


Speak with the employer

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